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Anti‐virus software detects and removes or quarantines computer viruses. Antivirus software is a program or set of programs that are designed to prevent, search for, detect, and remove software viruses, and other malicious software like worms, trojans, adware, and more.

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Messaging‐based workflow system sends work assignments through an e‐mail system.

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Most individuals are familiar with B2C form of e‐commerce. B2C eCommerce refers to the process of selling to individual customers directly.

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The set of applications and technologies that allow users to create, edit, and distribute content online is known as Web 2.0. Web 2.0 Websites allow users to do more than just retrieve information.

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Intranet is an internal organizational Internet that is guarded against outside access by a special security feature called a firewall (which can be software, hardware, or a combination of the two). An intranet is a private network that is contained within an enterprise. It may consist of many interlinked local area networks and also use leased lines in the wide area network.

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A situation where there are no differences among products or services, and the only basis of choosing products is price is known as commoditization. Commoditization refers to the process of making something into a commodity. A commodity is a fundamental good used in commerce that is interchangeable with other commodities of the same type.

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The protocol which allows the file transfer between computers is FTP. The File Transfer Protocol (FTP) is a standard network protocol used for the transfer of computer files between a client and server on a computer network.